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Shipping & Returns Policy

You may return new, unused items within seven days of delivery, for a refund.
We will also pay shipping costs if the return is a result of our error.
(Should you receive an incorrect or defective item)

Personalised items are NOT returnable unless you receive and incorrect or defective item.

You should expect to receive a refund on our receipt of returned goods.


Manufacturing Policy

  • It is our policy to only produce pottery which is suitable for everyday use.
  • It is dishwasher and micro-wave safe.
  • Our craft made kitchen range is hand glazed and therefore there will be colour variation in manufacture and kiln firing from one batch to another.